Privacy policy | GCM Property Services

Last updated: January 2026

GCM Property Services (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or contact us.

1.⁠ ⁠Who We Are
GCM Property Services
Property improvement, construction and landscaping services
United Kingdom

If you have any questions about this policy or your data, you can contact us via the contact details on our website.

2.⁠ ⁠Information We Collect
We may collect and process the following personal data:

Name

Email address

Telephone number

Property address

Details about your enquiry or project

Any information you voluntarily provide via contact forms, email, phone, or messaging services

We do not knowingly collect data from children under 16.

3.⁠ ⁠How We Collect Your Information
We collect information when you:

Fill out a contact or enquiry form on our website

Request a quote or survey

Communicate with us during a project

4.⁠ ⁠How We Use Your Information
We use your personal data to:

Respond to enquiries and provide quotations

Arrange surveys and carry out contracted works

Communicate regarding your project

Provide invoices and aftercare information

Meet legal, accounting, and tax obligations

We only use your data where there is a lawful basis under UK GDPR, such as contractual necessity, legitimate interest, or your consent.

Analytics & Website Usage Data
We use website analytics tools, including Google Analytics, to understand how visitors use our website. This helps us improve our website, services, and user experience.

These tools may collect information such as:

Pages visited

Time spent on the website

Device and browser type

Approximate location (not precise location)

This data is anonymous and does not personally identify you.

Advertising & Google Ads
We use Google Ads to advertise our services online.

Google Ads may use cookies or similar technologies to:

Show our adverts to people who have previously visited our website

Measure the effectiveness of our advertising campaigns

This process is known as remarketing.

Third-party vendors, including Google, use cookies to serve ads based on a user’s past visits to this website or other websites.

You can opt out of Google’s personalised advertising by visiting Google’s Ads Settings.

5.⁠ ⁠Marketing Communications
We may contact you regarding your enquiry or project.

We will not send unsolicited marketing emails.
You can request that we stop contacting you at any time.

6.⁠ ⁠Sharing Your Information
We do not sell or rent your personal data.

We may share information only when necessary with:

Professional advisers (accountants, insurers)

Subcontractors involved in your project (only relevant details)

Legal or regulatory authorities where required by law

All parties are expected to handle your data securely and lawfully.

7.⁠ ⁠Data Storage & Security
We take appropriate measures to protect your personal information, including:

Secure devices and password protection

Limited access to personal data

Secure email and document storage

We retain personal data only for as long as necessary for legal, contractual, or business purposes.

8.⁠Cookies
Cookies are small text files placed on your device to help websites function properly and efficiently.

Our website may use cookies to:

Enable basic website functionality

Collect anonymous analytics data

Support advertising and remarketing through Google Ads

You can control or disable cookies through your browser settings.
Disabling cookies may affect website functionality.

9.⁠ ⁠Your Rights Under UK GDPR
You have the right to:

Request access to your personal data

Request correction of inaccurate data

Request deletion of your data (where applicable)

Object to or restrict processing

Withdraw consent at any time

To exercise these rights, please contact us.

You also have the right to object to the use of your data for analytics and advertising purposes.

10.⁠ ⁠Complaints
If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner’s Office (ICO):

Information Commissioner’s Office
www.ico.org.uk

11.⁠ ⁠Changes to This Policy
We may update this Privacy Policy from time to time.
Any updates will be posted on this page.